Accessing Billing
Click Settings in the left sidebar, then select Billing from the settings menu.
Credits
Hiros uses a credit system to track usage. Your current credit balance is always visible at the bottom of the left sidebar, along with the reset date (for example: 3,950 / 4,000 left · Resets Jun 9). Credits are consumed when candidates are contacted as part of a sequence; the exact credit cost per candidate depends on your plan. If you're running low, click Top up → next to the credit counter to purchase additional credits. Cancelling a sequence after it has launched does not refund credits already used on contacted candidates.
Subscription Plans
Your subscription plan determines your monthly credit allowance, the number of active sequences you can run simultaneously, access to features such as Reply Automation modes and ATS integrations, and whether fully custom email sequences are available (Enterprise plans). To view or change your plan, navigate to Settings → Billing. For questions about enterprise pricing or custom plans, contact the Hiros team directly.
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